FAQ

Yes — bulk orders are our speciality. We supply hospitals, restaurants, hotel groups, corporate offices, schools, security companies, and industrial businesses across Qatar. Contact us for a dedicated bulk quote including pricing, lead times, and branding options.

There is no minimum order for standard items — you can order a single piece. However, bulk pricing and logo customization become available from 10 pieces per design. Contact us for a quote if you are ordering 10 or more.

Absolutely. Many of our corporate and healthcare customers order different uniform styles for different teams within the same organization. We can manage this as a single order and deliver everything together.

Yes. We offer professional embroidery and heat-transfer printing for logos and branding. Send us your logo file (preferably .AI, .EPS, or high-resolution .PNG) when you place your order or enquiry and we'll advise on placement, sizing, and color matching.

Standard in-stock orders are delivered within 2–4 business days across Qatar. Orders requiring customization (logo embroidery or branding) typically take 5–10 business days depending on quantity. For large bulk orders, we will confirm a delivery timeline when you place your order.

Yes — delivery is free on all orders over QAR 200. For orders below QAR 200, a flat delivery fee applies and will be shown at checkout.

We deliver across all of Qatar, including Al Rayyan, Al Wakrah, Al Khor, Lusail, and surrounding areas. Delivery to more remote locations may take an additional day.

Yes. If you prefer to collect your order, contact us to arrange a pickup time. Our team is based in Doha and will confirm the address when you get in touch.

Most of our clothing items are available in sizes XS through 3XL. Formal shirts run from collar size 14 to 18. Trousers are available in waist sizes 28–44. Each product page includes a detailed size guide. If you are unsure about sizing for a large team order, contact us and we will help you select the right sizes.

Yes. Each product page includes a size guide with measurements in centimetres. We recommend measuring against existing garments your team wears for the best fit. For bulk orders, we can also arrange a sample piece to be delivered before your full order is confirmed.

We accept exchanges on unworn, unwashed items in their original condition within 14 days of delivery. Please contact us with your order number and the items you'd like to exchange. See our full Returns & Exchange Policy for details.

We accept all major credit and debit cards (Visa, Mastercard), NAPS (Qatar debit), Apple Pay, and Cash on Delivery for eligible orders. Bank transfer is also available for large corporate and bulk orders — contact us to arrange.

Yes, Cash on Delivery is available for orders within Qatar. Select this option at checkout. Please ensure someone is available to receive and pay for the order at the delivery address.

Yes. We provide official invoices for all orders. For bulk and corporate orders, we can issue a formal purchase order invoice for your accounting team. Contact us for arrangements.

We accept returns on unworn, unwashed items in their original packaging within 14 days of delivery, provided the item has not been customised with your logo or branding. Customised items cannot be returned unless they are faulty or incorrectly produced.

If you receive a faulty item or something different from what you ordered, contact us immediately with photos and your order number. We will arrange a replacement or full refund at no additional cost to you.

Yes. For large bulk orders, we can arrange for a sample item or a small sample pack to be delivered so you can check quality, fit, and fabric before committing to the full order. Contact us to arrange.

You can reach us by: • WhatsApp / Phone: +974 6678 9998 • Email: info@uniformsouq.com • Contact form: uniformsouq.com/pages/contact  We are available Sunday to Thursday, 9:00 AM – 7:00 PM, and Friday to Saturday, 10:00 AM – 5:00 PM.