Privacy Policy
1. Who We Are
Uniform Souq ("we", "us", or "our") is an e-commerce business operating at uniformsouq.com, based in Doha, Qatar. We supply professional uniforms and workwear to individuals and businesses across Qatar.
2. What Information We Collect
We collect the following types of information when you visit or make a purchase from our website: • Personal identification information: Name, email address, phone number, delivery address. • Payment information: Processed securely through our payment provider. We do not store card details on our servers. • Order information: Products purchased, order value, and order history. • Technical data: IP address, browser type, pages visited, and time spent on pages (via cookies). • Communications: Emails, WhatsApp messages, or contact form submissions you send us.
3. How We Use Your Information
We use your information to: • Process and fulfil your orders. • Contact you about your order status, delivery, and any issues. • Respond to your enquiries and provide customer support. • Send promotional emails and offers (only if you have opted in). • Improve our website and customer experience. • Comply with our legal obligations under Qatar law.
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share your information with: • Delivery partners (for order fulfilment purposes only). • Payment processors (Visa, Mastercard, or other gateways — for transaction processing only). • Our e-commerce platform provider (Shopify) for order and store management. • Legal or regulatory authorities if required by Qatar law.
5. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences in your browser settings. Disabling cookies may affect some website functionality.
6. Data Retention
We retain your personal data for as long as is necessary to fulfil orders, provide customer support, and comply with legal obligations. Order data is typically retained for 5 years for accounting and legal compliance purposes.
7. Your Rights
You have the right to: • Access the personal data we hold about you. • Request correction of inaccurate data. • Request deletion of your data (subject to legal retention requirements). • Opt out of marketing communications at any time. To exercise any of these rights, contact us at info@uniformsouq.com.
8. Security
We take reasonable steps to protect your personal data from unauthorized access, loss, or misuse. Our website uses SSL encryption for all data transmissions. However, no internet transmission is completely secure and we cannot guarantee absolute security.
9. Contact Us
For privacy-related queries, contact: Uniform Souq Doha, Qatar Email: info@uniformsouq.com Phone: +974 6678 9998
